.Five9 (FIVN) has actually been awarded the 2024 Aragon Study Development Honor for AI Contact Centers as well as called an Innovator in two Aragon Research Planet reports: artificial intelligence Agent Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025. The provider was realized as the absolute most key provider in the AI Representative Operating systems report.At the primary of Five9’s innovation is their sight for The NEW CX, where AI Representatives and also AI-empowered Person Brokers collaborate to deliver hyper-personalized consumer knowledge. The company recently launched brand-new innovations featuring Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s ideal use of modern technology in market progression as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Investigation Technology Award 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research World: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano every offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Research study Technology 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Analysis Entire world: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 put les Centres de Contact artificial intelligence et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Research World: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The brand-new CX, ou00f9 Representatives AI et Agents Humains soutenus the same level l’AI collaborent pour offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et la interruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Investigation Advancement Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Technology von Five9 steht ihre Sight fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also called a Forerunner in The Aragon Research Study Entire World for AI Broker Platforms in the ICC, 2025 and Aragon Research Planet for Intelligent Connect With Center, 2025. SAN RAMON, Calif.– (SERVICE CORD)–.
Five9 (Nasdaq: FIVN), supplier of the Intelligent CX System, has been called a champion of the 2024 Aragon Investigation Innovation Honor for AI Get In Touch With Centers. Additionally, Five9 has been actually called a Forerunner in pair of Aragon Research Entire world files: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Get In Touch With Center, 2025. This acknowledgment coming from Aragon Research study emphasizes Five9’s placement as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 report jobs Five9 as one of the most
tactical merchant measured in
the record, acknowledging Five9 s tactical sight for AI-driven advancement in CX. At the primary of the innovation is actually Five9’s perspective for The brand new CX where AI Brokers as well as AI-empowered Person Brokers team up to provide hyper-personalized, simple and easy consumer knowledge. By encouraging companies to deliver transformative consumer interactions while reducing costs and improving effectiveness, Five9 is preparing new specifications for AI-powered options in the get in touch with facility industry.
AI is foundational for producing phenomenal customer expertises, and our experts are actually honored to be determined through AragonStudy as impressive for our attempts to drive the intelligent get in touch with facility forward, claimed Jonathan Rosenberg, Principal Technology Policeman and Head of Artificial Intelligence, Five9. Our focus has been actually, and will definitely remain to be, helping organizations provide those adventures along with user friendly devices and also capacities. Along with each brand-new advancement, we take a progression for both Five9 and also for the field in its entirety.
The Aragon Investigation Technology honor recognizes carriers leveraging visionary use modern technology to not just adjust as markets alter, yet to proactively interrupt and notify exactly how their markets are going to develop. Five9 was actually officially provided with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Analysis awards event.Five9’s devotion to development, specifically its own sight for mixturing artificial intelligence Representatives and AI-empowered Human Being Representatives, is actually establishing a new specification for how organizations can provide hyper-personalized and also smooth consumer expertises, pointed out Jim Lundy, Creator, CEO and also Lead Analyst, Aragon Research. This honor and report identification builds on Five9’s devotion to providing AI advancements for CX.
Previously this year, the firm presented brand new innovations, consisting of Five9 GenAI Studio, Five9 GeniusAI, and Five9 Artificial Intelligence Agents, that transform the technique firms move toward CX, steering much better end results for each consumers and also brokers. Concerning Five9. The Five9 Intelligent CX Platform, powered through Five9 Genius AI, offers a complete room of answers to power AI-elevated customer expertises that supply better service end results and also Deliver Happiness to CX.
Our merged cloud-native offering permits hyper-personalized consumer expertises and also additional inspired staff members, making every customer interaction more linked, uncomplicated, as well as private. Depended on through 2,500 +clients as well as 1,400+ companions globally, Five9 brings together the electrical power of artificial intelligence, our system, and our individuals to drive AI-elevated CX.For additional information, go to www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Blogging site.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Liberties Scheduled.
The identity of an Aragon Research award champion is actually certainly not a promotion by Aragon Analysis of any supplier, product, or even service. Viewpoint source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Business Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant awards did Five9( FIVN) succeed in 2024 coming from Aragon Research? Five9 won the 2024 Aragon Research Study Innovation Honor for Artificial Intelligence Connect With Centers and was called an Innovator in two Aragon Research Entire world documents: AI Agent Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025.
What new AI items performed Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Representatives to transform consumer adventure administration.Just how does Five9’s( FIVN )BRAND-NEW CX eyesight effect customer support? Five9’s NEW CX eyesight combines AI Brokers along with AI-empowered Individual Agents to supply hyper-personalized, straightforward consumerexperiences while lessening costs and also improving performance.
What was Five9’s( FIVN) critical job in the Aragon Study Globe 2025 report? Five9was actually set up as the best tactical merchant in the artificial intelligence Representative Platforms in the ICC, 2025 file, acknowledging their calculated eyesight for AI-driven development in CX. When carried out Five9( FIVN) obtain the AragonAnalysis Advancement
Honor
?
Five9 was actually formally presented with the honor on December 10, 2024, at the Aragon Transform 2024 awards event.